Training

Updated 4/6/2020 These policies are intended as operational guidelines, but additional depth and understanding of the security operations will come from experience and more detailed training.  We are now asking Store Managers and Assistant...

Walkie Talkie Tracker can be downloaded by clicking on the blue Walkie Talkie Tracker text in this line. Please use the below to track and use your store’s Walkie Talkies.  Using these guidelines will optimize the use and lifespan of the...

Employee Attendance Log Each employee will have a log-sheet in the Attendance Binder that is accessible to all levels of store management for the purposes of recording issues with attendance. ATTENDANCE...

Work/Life Balance Policy Full-Time associates will be given four (4) unpaid Work-Life Balance Occurrences to utilize over the course of the year. These can be used to supplement from receiving a point regarding the Attendance Policy. Work-Life...

Size Conversions   Size Conversions

"There is only one boss, and whether a person shines shoes for a living or heads up the biggest corporation in the world, the boss remains the same.  It is the customer!  The customer is the person who pays everyone's salary and who decides...

Home screen: Key in your PIN Tap the Sale button: Key in the sale amount - COMPARE THE AMOUNT WITH THE POS BEFORE SUBMITTING Turn the terminal toward the customer so they can run their card. Below are the various payment...

Our stores are destinations.  We want to give our customers a reason to come back and spread the word about our stores.  Bad experiences spread faster and farther than good ones.  Make certain our customers want to return ad tell their friends...

Retail store employees are always expected to maintain a high standard of personal cleanliness and present a neat professional appearance. The customer experience represents the most important aspect of our business.  When you are properly...