Walkie Talkie Tracker can be downloaded by clicking on the blue Walkie Talkie Tracker text in this line.
Please use the below to track and use your store’s Walkie Talkies. Using these guidelines will optimize the use and lifespan of the Walkie Talkies at your store.
Purpose and Use
- Walkies will be used to keep the essential points of the store in communication: POS, Fitting Room, Sales Floor, and Back of House (Office and Stockroom)
- Please use simple concise language with the Walkies and be aware that they can be heard by guests
- Remember, we want to limit lines at POS (no more than 3 customers) and Fitting Room
- Please refrain from having conversations via the Walkies
- Please do not use foul or derogatory language via the Walkies
- Print the attached sheet to use to track who has a Walkie and who has turned in their Walkie.
- All Walkies must be signed out and then back in by every employee, including management.
- At the end of an employee’s shift, they should sign the Walkie back in and place it on its respective charger.
Maintenance
- Each Walkie Talkie and Charger should be marked with a number 1 through 10, or however many you have on hand at your location.
- Each store location should always have a minimum of 4 fully functioning Walkies.
Replacement Process
- Should a Walkie need to be replaced, email Help@dfwh.com and copy your District Manager.
- Use the same packaging that you received your walkies in to return them to Plain City.
- When sending Walkie’s back to Home Office, a Help@dfwh.com email should be sent for tracking purposes. This notice should include how many are coming back (a minimum of 2) and on what shipment.
- Print the Help email notice that was just created and tape it to the outside of the package containing the malfunctioning/inoperable Walkies.
- When replacement Walkies are received, mark them with the number that is being replaced.