Customers

Incident Report Form An Incident Report should be filled out whenever anything atypical happens inside the store that would require documenting and might require further follow up.  A few examples of incidents to report would be theft...

Home screen: Key in your PIN Tap the Sale button: Key in the sale amount - COMPARE THE AMOUNT WITH THE POS BEFORE SUBMITTING Turn the terminal toward the customer so they can run their card. Below are the various payment...

The following guide walks you through creating a new customer in the POS. Each time a return is conducted and the customer is not in the POS, a new customer must be created.     Click the "Customers" button. Click the...

As a general guideline, we do not accept returns or exchanges.  This will remain posted at POS, and displayed on tickets and receipts. We will make exceptions using management best judgement.  Apologize for the inconvenience, and explain...

Injury Report Form Unfortunately accidents and incidents happen.  When such events happen inside the store and someone is hurt, please be sure to make whatever initial contact that is necessary immediately - contact 911, non-emergency...